999 x Terms & Conditions — Full Details in Plain English

999 x is an online betting and Live Casino platform operating for adult users in Bangladesh. These Terms & Conditions constitute a legally binding agreement between 999 x and its members.

Please read this document carefully before using the 999 x website or app. By registering, you confirm that you have read, understood, and agreed to comply with these Terms & Conditions.

999 x reserves the right to update these terms and conditions at any time. Continued use of the platform after any changes will be taken as your acceptance of the updated terms.

• These Terms & Conditions were prepared in Bengali, and the Bengali version shall be considered the definitive text.
• In the event of any dispute or ambiguity, the decision of 999 x is final.
• By using this platform, you confirm that you are 18 years of age or older.

To open an account with 999 x, you must provide accurate personal information. Entering incorrect details such as your name, date of birth, mobile number, or email may cause issues with withdrawals or the verification process later on.

Each individual may hold only one account on 999 x. Multiple accounts are strictly prohibited. If more than one account is found operating from the same device, IP address, or payment method, all associated accounts will be closed and balances may be forfeited.

• Keep your account password private — never share it with anyone.
• The account holder is solely responsible for any unauthorized use of their account.
• Accounts may not be sold, transferred, or rented to any third party.
• If any information provided at registration changes, you must notify support.
• If an account remains inactive for more than 12 months, 999 x may suspend it.

Before placing any bet on 999 x, make sure you read the rules for each market carefully. Once a bet is confirmed, it generally cannot be changed or cancelled — so be sure of your decision before placing it.

Odds in live betting change from moment to moment. If the odds shift after a bet is submitted, 999 x will either accept the bet at the updated odds or return the stake — depending on the system settings in place.

• If incorrect odds are displayed due to a technical error, 999 x reserves the right to void the affected bets.
• If a match or event is cancelled, the stake for any related bet will be refunded to your balance.
• If one selection in an accumulator bet is voided, the bet will be recalculated using the remaining selections.
• Asian Handicap and Double Chance bets follow separate rules — full details are available on the relevant market page.
• The cash out feature may not be available on all matches or at all times.
• Minimum and maximum bet limits may vary depending on the market.

999 x currently supports deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. Payment limits and processing times are listed in the table below.

• Withdrawals can only be made to the same payment method used for the original deposit.
• KYC verification must be completed before a withdrawal request can be processed.
• Daily withdrawal limits apply — contact support for details.
• 999 x is not liable for delays caused by the payment provider.
• 999 x reserves the right to place payments on hold and investigate any suspicious transactions.

999 x offers welcome bonuses, free bets, cashback, and special event promotions from time to time. Each offer has its own terms, which are detailed on the respective offer page.

Receiving a bonus does not mean the funds can be withdrawn immediately. Wagering requirements must be met before bonus funds can be converted to real balance — meaning the bonus amount must be wagered a specified number of times.

• The welcome bonus can only be claimed on your first deposit.
• Each offer can only be claimed once. Attempting to claim the same offer through multiple accounts will result in account closure.
• Any unused bonus will be automatically cancelled once the offer's validity period expires.
• For free bet winnings, the original free bet stake will be deducted from the returned amount.
• 999 x reserves the right to withdraw or modify any bonus at any time.
• If bonus abuse is found, both the bonus and any associated winnings will be cancelled.

999 x follows a KYC (Know Your Customer) verification process to confirm user identities. This is part of international financial security standards and helps prevent fraud and money laundering.

Before your first withdrawal, or after reaching a certain transaction threshold, 999 x may request verification documents. Verification is typically completed by submitting a clear photo of your National ID or passport along with a selfie.

• All submitted documents are stored with complete confidentiality.
• Submitting fake or fraudulent documents will result in permanent account closure.
• 999 x reserves the right to request additional verification documents at any time.
• Withdrawals may be on hold until verification is complete.

999 x believes that betting should be a form of entertainment — not a source of obsession or financial stress. That is why 999 x provides a range of responsible gaming tools.

• Users can set daily, weekly, or monthly deposit limits at any time.
• Session Limit — automatic logout is available after a set period of time.
• A cooling-off period of between 24 hours and 30 days can be requested.
• To request permanent self-exclusion, please contact support.
• Access to 999 x is strictly prohibited for anyone under the age of 18.

The following actions are strictly prohibited on 999 x. Violations may result in account closure and forfeiture of your balance.

• Creating multiple accounts to claim bonuses more than once.
• Manipulative betting — such as placing opposing bets across your own multiple accounts.
• Betting or conducting transactions using another person's account.
• Deliberately exploiting platform technical errors or incorrect odds.
• Attempting to place bets using automated bots or scripts.
• Using 999 x transactions for money laundering or any other illegal purpose.
• Attempting to breach the platform's security through hacking, phishing, or any other means.

999 x reserves the right to modify these Terms & Conditions, in whole or in part, at any time. Significant changes will be announced on the site or communicated via the registered email address.

Continued use of the platform after any changes are made will be considered acceptance of the updated terms. It's good practice to review this page regularly.

• The date of any change will be noted at the top of the page under "Last Updated".
• If you have any objections following a change to the terms, please stop using your account and contact support.